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The School Board Needs a Reboot (not a script rewrite). They Need to Pull It Apart and Put it Back Together.

When a TV series or movie is being resurrected from the dead like Battlestar Galactica or Dallas, there are generally two options. You can start it fresh with new ideas and out of the box thinking or you can simply tinker with the script. The cheap way out is the latter option, but the more successful path is usually to rethink the concept. From reading a recent Park Record article on the school board’s response to their bond defeat, it seems they may be only tinkering with the script.

The school board has stated it wants to understand why its $56 million bond proposal was defeated. According to board member Phil Kaplan, “The voters sent a message, and what that message is, isn’t clear.”

What’s clear is that the stunning defeat of the bond has left the board off balance.

The school board’s answer to trying to understand “the why” appears to be a voter survey. The problem with a survey is that they are notoriously hard to get right. First, the questions have to be crafted by professionals, in an unbiased way. Second, the survey has to be distributed in a representative way. Third, it’s not a quick process. I look at the “state of the county” survey that Summit County sends out to residents every couple of years. If I recall correctly, it is crafted by a university professor who has experience in asking the right questions in order to get valid results. Second it is mailed out to a couple thousand Summit County residents that have been deemed representative. Third, the process takes months and costs thousands of dollars.

If the school board decides to go down the survey route but doesn’t follow a similar process to the county, they are going to be using the same strategies that led them their disastrous bond outcome. If they make up the questions themselves, they will be subject to their own biases. If surveys aren’t distributed representatively, the data won’t be valid. If they demand an answer tomorrow, the answer they get will be wrong.

The other issue with a survey is that they will get lots of data points but probably miss the forest for the trees. One of the unexpected benefits of doing something like the Park Rag, is that I have learned to take criticism and hopefully become a better person because of it. I’ve been called an idiot. I’ve been laughed at. I’ve had my ideas torn part. People call some of my articles half baked. People say I don’t understand. People correct me all the time…. and I’ve learned to love the commentary and grow from it. Ultimately, it makes a better product. That is the same lesson that the school board needs to learn. Humility.

If I were the school board, and I decided to ask a survey on why the bond failed, I would include (among other questions) the following:

  1. On a scale of 1 to 10, how much do you trust the school board?
  2. If we engage in a $50 million bond effort to rebuild schools, do you trust the school board to spend your tax dollars wisely? Yes or No.
  3. In 2015 bond election, do you think the school board solicited enough public input? Yes or No.

Only through asking questions that can lead to harsh realities do we typically understand how we are truly perceived. Only from truly understanding how we are perceived, can we begin to lead.

What would I recommend that the school board do?

Begin by going on a listening tour. Talk to the people you hate right now. Be more like Tip O’neil and Ronald Reagan than like John Boehner and Barack Obama. Understand why the Citizens for Better Education opposed your viewpoints (and truly listen this time). Talk to the teachers and see why many of them voted against you. Hold town halls where you let people talk in an open ended format. Sit there, listen, and take it. Be tablarasa. Become better because of it.

My fear is that the school board seems to hold a view that they are undoubtedly right on all accounts and anyone who opposes them just doesn’t understand. In many ways listening to the school board feels like I am listening to Rush Limbaugh. When school board member Phil Kaplan says, “Does anybody not believe Park City is going to keep growing?,” trying to explain why we need the board’s plan… I say “Actually enrollment dropped in the schools this year by 0.5%. A lot of Park City’s growth is from second home owners who don’t have kids. Most parents of school aged children can’t afford a $800,000 house. Why do you conflate population growth with enrollment growth?”

As stated before I would like the school board to begin by talking to those who opposed them in order to get historical context for why their ideas failed.I would then like to see our community (including the school board) agree on two or three core issues we would like to solve. After that, town hall discussions, with no preconceived notions, should be held where people could talk about solving those issues. I would then like the outcome of those town hall meetings to drive options. I would like those options then presented back to the community where further discussions took place. Then I would like the school board to ultimately weigh all the information and decide on a course of action.

The Park City School Board should be more a judge of ideas than advocates.

Instead, what we had was the school board Master Planning Committee, made up of school board members, school administrator, teachers, school district staff, and two members of the public, talk for months in an echo chamber before the public was even engaged. Then when the public was engaged, it was handled like a Choose Your Own Adventure book with the predetermined path highlighted.

We have a great opportunity ahead of us. We are in a community that both values education and generally has the means to achieve it. We have well educated and experienced people everywhere, from our local business persons, to our civil servants, to those retired, to the lifty who would rather be reading Voltaire. We just need to take advantage of that natural resource.

I truly hope the school board will take another step back, scrap the survey idea, take a few more weeks off to clear their heads, meet with those opposed to the bond over coffee and/or beer, and start afresh with the community.

I really hope they find it in their hearts to pull it apart and put it back together.

 

What the School Bond Vote Can Teach Us

We, held the day
In the palm
Of our hands

They, ruled the night
And the night
Seemed to last
As long as six weeks…

– Goodnight Saigon, Billy Joel

 

One of the ways the Park City School Board failed in their attempt to pass a bond was in communication. This failure wasn’t due to lack of trying but perhaps more-so due to lack of imagination. The school board hired a communication expert (Panic Button Media) who did what experts have done in the past. They coordinated pieces to go into the Park Record. They coordinated appearances on KPCW. They word-smithed language to be disseminated. Yet, for whatever reason it just wasn’t enough.

If this was the Vietnam War, the Park City School Board would be the United States. Those in opposition to the bond instead fought a guerilla war.

The powers that be trotted out all the standard maneuvers. They had media appearances. They met with the Parent Teacher Organizations. Their supporters included influential members of the Park City Educational Foundation. They did what you are supposed to do when you are in command and control.

The opposition employed a different strategy. They went grass roots. Their weapons of choice were email lists. They utilized neighborhood websites like NextDoor. They attacked using Facebook. Perhaps more importantly, they were hyperlocal. If the bond passes, what will traffic be like at Ecker Hill? Shouldn’t we keep our middle school in Park City proper? Why are we investing in athletics when we should be investing in our child’s education? They won the hearts and minds.

Sure, the “soldiers” for the school district arrived at the village and tried to convince the people that they were right. However, when the soldiers left, the opposition’s message continued to resonate. In the end, the people said they couldn’t support those in charge and voted overwhelmingly to ask for another path.

I believe this is perhaps a wakeup call for the powers that be. Over the next few years, our local governments will be asking for another school bond. They’ll be asking more money for transportation. They’ll likely be asking for money for another field house. Unfortunately, the tried and true methods have shown that they crumble in the face of even a modest opposing force. And make no mistake, the victory over the School Board have emboldened the opposition on many fronts.

It will be interesting to see if new methods can be devised to truly win the hearts and minds of our community or whether the same-old-same-old will be trotted out in the hopes that it will work one more time.

I hope that the powers that be now understand that early communication, with complete open minds, is the only way to truly succeed.

Why You May Want to Consider the Park Record E-Edition

A couple of months ago I wrote about blocking ads using an iPhone and ad blocking’s impact on the Park Record. Since that time, I have been using iPhone ad blocking software and it makes the experience of browsing the Park Record on a mobile phone much better.

At the time, I mentioned subscribing to the Park Record in order to continue supporting the paper. After all, they need eat. This past week, I finally put my money where my mouth was and subscribed to the E-Edition of the Park Record. I didn’t like the sustainability issues with receiving a physical paper twice a week, so I went purely with the electronic version ($48 per year) and couldn’t be happier.

You can sign up for the E-Edition completely online here. The process is a little confusing but you begin by creating an account and then you add a subscription to that account. Once you provide your credit card details, you have immediate access to the last few months of papers. Better yet, you get the paper in its entirety. Every section seems to look identical to the paper version of the periodical. Finally, for those people who like to go back and search for specific topics, it seems to be completely searchable.

You can read the paper on a computer, tablet, or e-reader. I’ve tried on the a computer and an iPad. I’d say the best experience I’ve found is on an iPad or Surface Pro tablet. The portrait view available on these devices feels the most like a real paper to me. As for usability, it’s not quite as nice as having a physical paper you can lay out on the table and scan; however, it is pretty close. You can view a whole page at a time and pinch and zoom to read the page. If your eyesight isn’t quite as sharp as it once was, you can click the article, ad, etc. and it will take you to a zoomed in view, which is always easy to read.

All in all, I couldn’t be happier with my decision to spend $50 a year. If you are looking for a way to read the paper but don’t like the idea of killing trees, you may want to give it a try.

eeditionparkrecord

The Rise of the Citizen (Again)

Things are changing around Park City and the citizen is at its heart. Across the city and basin, citizen groups are popping up. Citizens for Better Education successfully challenged the school board’s bond. Save People Save Wildlife is a Facebook community dedicated to getting wildlife fencing throughout the city. A resident from Jeremy Ranch, Alex Brown, has started a campaign to remove fees associated with busing kids who live “too close” to schools (and also get more kids on buses). Resident, Jennifer Terry, has long been fighting for a passage way across I-80 between the Pinebrook and Jeremy Ranch side, and recently her efforts have led to a small victory with a raised sidewalk being constructed under I-80. I’m sure there are more efforts under way that I’m not aware of.

While there have been citizens groups in the past like CAGE (Citizens for the Alignment of Growth and Environment) in the mid 2000’s and Citizens Allied for Responsible Growth in the 1990’s, the rise of these new groups represents a new phase in public engagement. Using tools like Facebook, Nextdoor.com, and email lists these groups are impacting local politics through alerting citizens to issues that may concern them. Because these efforts are both local and online, it enables these groups to build large followings that attend meetings, vote in elections, and educate public officials on their positions. They are also succeeding in disrupting the status quo.

With the recent successes, we shouldn’t be surprised if even more groups appear over the next few years. Their strategy is almost perfect. Issues come to the forefront that they care deeply about it. Social media is used to find like minded people and educate others. They then band together to try and influence political bodies toward their goals. If that doesn’t work, they don’t mind fighting in the court of public opinion during an election.

While power still does truly reside in our elected officials, the city and county governments, and local boards, the citizens impact is truly being felt. While I’m sure that none of us agree with every effort being lodged, it’s great to have such a diverse group of people, that may not have been involved in local government before, getting involved. Even more, it’s great that they are seeing success. This will likely ensure that they will keep involved.

 

 

This Has to Be Said

Sometimes you choose to write because you are excited about a topic and want to scream about it at the top of your lungs. This isn’t one of those times…

We are now a few days out from our School Bond Election. The public voted and the bond was rejected. Yet, what were we voting for? What were we voting against? Judging from the outcome, it appears most people were voting on the ideas inherent in the process. In this case, the ideas were struck down.

However, I think back to the days and weeks preceding the election, and many prominent people in our community told us that we weren’t voting on the idea, we were voting on HOW TO PAY FOR THE IDEA. “Do you want to pay for schools via bond or via tax?” was the cry. “Either way the school board is going forward with their plan.” Now three days on, I haven’t heard anyone in power (i.e., the school board) say they are going to go forward and levy a tax (perhaps it’s still coming). That lack of action just provides fodder for those who said a tax was just a threat designed to push people toward voting for the bond.

The problem is, that what seems now was just an idle threat, was propagated by some of the most prominent members of our community as fact. Some of these people were even elected officials.

More importantly, if it turns out to have just been a threat, it seems like a tactic designed to, at best, mislead people and, at worst, coerce people.

Most importantly, for those who said that, how do we have trust in what you say going forward?

This bond was one of the defining moments of the next decade and those who said we were simply voting on “how to pay for it” appear to be have been wrong, duped themselves, or were flat-out lying. Regardless, we can’t let that action get shoved under the carpet, never to be heard again. One just can’t say those things and hope no one remembers it when the tide goes against him or her.

I almost wish the school board would go through with it and levy their $500 a household tax for the next three years. At least then they would be putting OUR money where THEIR mouth was. At least then I would know that they were going to do what they said they were going to do. At least then I could look at many of community leaders and think they actually knew what they were talking about.

Instead, it appears that it was just words. Words designed to try and influence the outcome of an election. Words designed to manipulate our residents. Words that ultimately may have backfired.

If the school board doesn’t ultimately carry through with those words, many of us will never look at some of the people who emphatically uttered that phrase the same ever again.

And that’s really unfortunate.

4 Reasons Why the Park City School Bond Failed

When the tale of the 2015 Park City School Bond is finally written, the conclusions may be different. However, sitting here on the morning after the stunning defeat of the Park City School Bond, there are at least four reasons why the bond failed.

1. School Board Plans Were Not Specific Enough

When the public is asked to spend $66 million on a plan, they generally like to know the details. In the case of the PCSD Bond, the specifics details were either yet to come or came very late. What would Ecker Hill look like with 1700 students? What would the design of the athletic facilities be on Kearns? How would traffic be mitigated? Was there going to be a field house? Would the field house be shared with Basin Rec or the city? This was even evident during an August 11th school board meeting (a week after the School Board took a straw poll stating they would likely vote for the bond) where members were debating what to include in the bond.

While no one expects every detail to be worked out beforehand, the lack of specifics on key points made it difficult for the public to get behind the bond.

2. Every Election is “Local”

They say every election is local, and in the case of the school bond, it was hyperlocal. The school bond had components that either angered or gave pause to many groups within the district. Some people in town didn’t like the idea of the middle school leaving the city limits. Some people in the Basin didn’t look forward to the traffic caused by 1700 students at Ecker. Some people didn’t like the idea of their little 5th graders mingling with 8th graders (despite the arguments that it would never happen). Some people thought their money was being wasted on athletics. There’s was something to dislike in the proposal for almost everyone.

The problem was that there wasn’t something for everyone to get passionately behind. Better athletic facilities? Bringing our schools up to date? Improving our dual immersion program? Better test scores for certain groups? Additional space for growth that either isn’t coming or seems to have paused?

The school board gave almost everyone a reason to vote against the bond but didn’t counter that by providing better reasons to vote for it.

3. Bad Messaging From the Pro-Bond People

George Bernard Shaw said, “The single biggest problem in communication is the illusion that it has taken place.” I think that sums up the problem the pro bond group had. Even in defeat, Moe Hickey, one of the leaders of the pro bond group, said that he felt voters just didn’t understand. Yet, making voters understand was the job of the pro bond group and the school board, and they just didn’t do it.

Too often when someone would present an argument against the bond, the response would be, “you need to read the school board FAQ because you just don’t understand.” At 3,700 words the school board FAQ was probably more than most people wanted to consume. It would be like a student asking a teacher about Napoleon’s invasion of Russia and the teacher handing the kid War and Peace. Instead specific answers would have helped many people. In the end, I believe the school board tried but it was too little, too late.

Likewise, when Park Meadows residents were concerned with moving Dosier Field because of lights and sound impacts, they were demonized as NIMBY’S (Not in My Backyard) by some people who were for the bond. That’s not exactly the best way to endear a large segment of the voting population.

When people questioned anything about the bond, they were told that the decision had already been made and people were just voting on how to pay for it. Do people not realize how condescending that sounds? That combined with the “threat” of levying a tax if the bond failed made many people say ENOUGH!

Finally, the messaging seemed completely inauthentic and manufactured. I received so many emails and read so many posts, that were pro bond, that came from different people, that were almost identical. It must be like a politician receiving a thousand form letters on a topic. I think the citizens of the Park City area respect independent thought. The fact that their friend Sally is going to vote for something doesn’t matter as much as why Sally is personally going to vote for something. If what Sally offers up is identical to 5 other things a person has read, at best it becomes noise. At worst it becomes annoying. In many cases, that line was crossed.

4. The School Board Hung on Too Tightly

Hold on loosely
But don’t let go 
If you cling too tightly
You’re going to lose control

How often do you get to quote .38 Special in a political piece? However, I can’t think of any better words to describe the school board’s actions. I believe the school board wanted this bond too much. When opposition formed to idea, they pushed harder. When it didn’t go away, they dug in. When all they started hearing from the public was negativity, they squeezed it to death. The board never should have pulled students out of Ecker Hill Social Studies classes to talk about the bond. I know they told us it was in response to requests from teachers, but I think many people thought it was a veiled attempt to gain more support (regardless of whether someone said “tell your parents to vote yes”). They gave people another reason to vote no.

They never should have produced the bond video that was disseminated to students across the district. If the intention was purely educational, there was plenty of time to send that video out after they won. Instead, one bad phrase was uttered on the video, investigations started, and two school board members pictures from the video were splashed on the front of the Park Record, like a mug shot.

The only conclusion I can draw is that the school board wanted it too bad. If there is one thing most of us learned from high school is that you never get the girl by suffocating her and that the girl rarely gets the guy when she tries too hard.

I do believe the outcome for the bond could have been different with a little more time. It looks like they’ll get that time, now. Hopefully during the next go around they approach things a little differently… and won’t feel like they need to try as hard.

Where You Can Vote Today

I’ve received two emails and one call because people showed up to a place where they’d voted in the past but polling was not taking place. Fewer locations are being used today because it’s an off year election.

We also heard a report from someone voting at Ecker Hill that the lines were long and election workers were telling people they could go to the Richens Library to vote… which of course is not a polling place this time around… ooops.

So, if you are headed out to vote today, here are your locations:

Marsac Building

Park City High School

St. Luke’s

Trailside Admin Bldg

Ecker Hill School

You can vote until 8 PM today, according to the school district.

 

Are Our Schools Really Full?

Schools are at capacity! Schools are at capacity! Schools are at capacity! We hear the cry from the Park City School District.

In fact, one of the first slides you’ll often see in school board presentations on the school bond is a slide showing schools at capacity. Yet, It’s an important enough topic that it deserves a little more scrutiny. When we do that, we find that our schools may not be as full as we think.

Let’s provide an example. It is often cited by the School District that Parley’s Park is at 99% capacity. What does this mean? As of October 1st, Parley’s Park had 551 students, according to school district documents. Is that too many? That’s a really good question. To answer that we first need to look at a concept called Open Enrollment. Open Enrollment means that students from other districts can attend Park City schools as long as the schools are not “closed” by the school board. Schools can only be closed if they are at the enrollment threshold of 90% of “capacity.” Capacity is determined by a formula provided by the state.

So, back to the question of whether 551 students at Parley’s Park is too many.

If you compare current enrollment to a 2014 PCSD Open enrollment document that lists the “enrollment threshold” at 549 students for Parley’s Park, you may conclude that the school is packed to the brim. However, according to Open Enrollment documents, the maximum capacity for students at Parley’s Park is 589 students and we have 551 students. So that is about a full classroom of space empty at Parley’s Park. Yet, you could say it is “full” by certain definitions, if you mean we are at the 90% threshold.

But the better question is whether the “Open Enrollment” number is the actual capacity?

It seems Open Enrollment Numbers are a bit of a political beast. That’s because pressure has been put upon Park City schools to limit the number of students from out of district that can attend our schools and open enrollment numbers are used to make those calculations. I view limiting out of district students as a good thing because every out of district student costs tax payers money. Yet, we shouldn’t let that desire for minimizing out of district students cloud our judgement of how full our schools really are.

So, let’s then examine a document from the School District’s Master Planning process, last updated in April 2015. It says Parley’s Park’s total capacity is 708 and it’s functional capacity is 673. Again, Parley’s Park had 551 students as of the beginning of this Ocotber. That would be 122 less students than the functional capacity listed in Master Planning documents. In fact, every elementary school was UNDER functional capacity by over 100 students. McPolin was under by 176 students, Trailside was under by 106 students, and Jeremy Ranch elementary was under by 133 students. That would be between 4 and 6 classrooms, of 25-30 students, at each school being empty.

Note, these are the same capacity numbers that the School District’s Master Planning Committee used to make their recommendations.

The problem is that we’ve already learned that the school district overestimated growth this year. In fact, they were forecasting 2.6% growth but actually saw a 0.5% decrease. Even worse, elementary schools like Parley’s Park dropped over 8% this year… which will likely push down enrollment numbers as those children progress through our schools.

To be fair, it’s important to note that “functional capacity” is not the end-all-and-be-all number, either. Other factors come into play, such as support facilities, shared spaces, design of classrooms, etc. Yet it does provide us an indication of whether our schools are really packed to the brim. And looking at the numbers below, that’s hard to believe.

school-capaciy-difference

While I understand why we play the political numbers game when we are attempting to limit out of district students…why are we fooling ourselves when we try to make important decisions like figuring out what to do with our schools.